Frequenty Asked Questions

Absolutely! At VISION, we believe in the quality and durability of our products, which is why we proudly offer an industry-leading 3-year standard warranty on all our premium LED panels. 

We understand that investing in LED panels is an important decision, and we want our clients to feel confident and secure in their choice. Our comprehensive warranty reflects our commitment to excellence and your satisfaction. 

As the sole provider offering this exceptional guarantee, we stand by our products and are here to support you every step of the way. With VISION, you’re not just purchasing premium LED panels—you’re gaining peace of mind and a partner you can trust. 

Let us help bring your vision to light, backed by a warranty you can count on! 

At VISION Display, we pride ourselves on offering the brightest LED Window Display Panels in the market. 

• Unmatched Brightness: Our premium LED panels deliver an impressive 4500 lux, with an option to upgrade to even higher on request (measured in LUX, not LUM). 

• Transparency Matters: Be cautious of misleading claims from competitors. Some use LUM—meant for LED globes—to exaggerate brightness. For example, a competitor’s “7000 LUM” panel often translates to less than 3000 lux, while some budget versions are only 1500-2000 lux. 

Important Facts About LED Panels 

• Accurate Measurements: LUX is the correct metric for evaluating LED panel brightness, ensuring you know exactly what you’re getting. 

• Realistic Lifespan: LED manufacturers estimate a typical lifespan of up to 50,000 hours. Claims of 80,000-100,000 hours should be approached with caution, as such durations are not yet supported by science. 

At VISION Display, we value honesty and quality, ensuring our clients receive the best solutions without compromise. Trust the experts to illuminate your displays with unparalleled brilliance! 

Yes, absolutely! All of our window displays are double-sided, giving you the flexibility to showcase two distinct images—one on each side—maximizing visibility and impact for your audience. 

We also provide an additional reflection sheet that enhances brightness on the window-facing side while making the inner side darker, ensuring optimal visibility for your displays. 

VISION supplies premium quality backlit film paper to our clients. Enhance your printed images with a flawless, smooth finish. Ensure you print on the glossy side and allow adequate drying time. 

Please check our paper site: 

www.ledbacklitpaper.com.au 

Features 

• Perfect for: Light boxes, LED panels, and illuminated displays. 

• Superior translucency: Produces a brilliantly smooth appearance for stunning visuals. 

• Enhanced vibrancy: Photos and prints appear brighter and bolder, creating impactful displays—40% brighter than budget paper. 

• Printer-friendly: Designed for compatibility with most desktop laser or inkjet printers. 

• Versatile applications: Ideal for real estate displays, retail shopfronts, travel agency displays, and café menu boards. 

Available Size: 
A3 backlit sheet: 297x420mm 
A4 backlit sheet: 210x297mm 
Thickness: 125um / 125g 

Before making a decision, we encourage you to compare our warranty, product weight, plastic type, and longevity with other providers. Consider whether they are agents or manufacturers. 

We proudly stand by our exceptional product, which is why we offer warranties of up to 10 years, with cable fittings guaranteed for a lifetime. Since our establishment in 2001, we’ve continuously delivered quality. 

Our LED system is approximately twice the weight of others, indicating its durability. Moreover, we exclusively use new acrylic material. 

With over 20 years of experience in Australia, you can trust our expertise. 

No, you don’t. Our low-voltage display systems operate using regular 240v household power, making installation straightforward and hassle-free.

For local customers, we can arrange installation services upon request.

Our products are designed for easy installation and require only basic tools, making them suitable for any handyman.

We provide comprehensive installation guides, and our team is available to assist your installer throughout the process, ensuring a smooth and hassle-free setup. Feel free to reach out if you have any questions or need assistance with installation.

Vision dispatches your order within 24 hours. Typically, delivery to most CBD areas takes 2-5 working days. Rural areas may require an additional 3-4 working days for delivery.

Alternatively, you can choose your preferred courier, with or without insurance coverage.

We take the utmost care in packaging your items for protection during transit. Each item is securely packed in multiple layers, with a box within a box, and another box, ensuring maximum protection.

We provide tracking information so you can monitor your shipment’s progress every step of the way

While it’s extremely rare for our carefully packed items to sustain damage during transit, we acknowledge that unforeseen circumstances can occur once they are in the hands of couriers. In such instances, if your items arrive damaged, rest assured that we will replace them free of charge, regardless of the circumstances.

Your satisfaction with our service is our priority, and we are committed to ensuring you receive your products in perfect condition.

All our power suppliers are Australian approved and sourced from the renowned MeanWell transformers, a globally recognized brand.

These transformers are readily available for purchase within Australia and come standard with a 3-year warranty, ensuring reliability and peace of mind for our customers.

Australian Designed Company and profits stay in Australia

Manufacturing since 2001

If local we can arrange installation.

Very easy to install for any Handy man with basic tools required.

We offer installtion guide and happy to chat to your installer on the process.

Our prices are the most competitive in the market because we manufacture our products ourselves.

We periodically offer special discounts to our customers.

If you’re on a budget or would like to discuss specific arrangements, please don’t hesitate to let us know. We’ve arranged deals with discounts of up to 50% in the past and are open to finding solutions that work for you.