Frequently Asked Questions

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General Questions

Do you offer warranty

Yes the best. Vision is the only company whom offers 3years standard and up to 10 years on request. Our cable fittings offer life time warranty.

Whats the brightness of your LED displays

The brightness available right now is 7000Lum.  LED manufacturers themselves say average LED will last up to 50,000hrs. Don’t believe ones whom say more ie    80-100k etc as Science hasn’t achieved that amount yet.

Do you offer installation ?

Depending on your location, however its very easy install and to save you heaps we designed it that any handy man can do it, plus we offer full instructions. 

Do you offer backlit paper?

Yes, we are the only company whom offer one paper for all printers which gives incredible detail images. Please note the better printer the better quality image.

How do you compare to other companies?

Check others warranties, weight of the product, type of plastic, new or recycled, see how long they have been around, are they an agent or manufacturer . We stand by our amazing product, that’s why we can offer up to 10years, and our cable fittings are lifetime plus we been around since 2001. Our LED system weight is more or less twice the weight of others. We also use new acrylic material and we been around over 20years in Australian.

What about packing and Delivery?

All items are packed in a box within a box and another box so you can be assured they are protected the best they can be. Delivery is normally sent the same day by our local courier or of your choice with or without insurance. Tracking is provided so you can follow the shipment.

I received damaged goods

This is extremely rare due to the packing we provide, however once they are in transit by couriers we are not in control however if they do turn up damaged, any item will be replaced free of charge regardless of the situation. We want you to be happy withy our service. 

What about the Electric Power Supply

All our power suppliers are Australian approved and made by the worlds famous MeanWell transformers which can be purchased within Australia and come standard with a 3 year warranty.

About Our Services


Australian Designed Company and profits stay in Australia.

Goods shipped same day service.



Max lum 7000 if required

Samsung LED

50,000hr life expectancy 

New Acrylic weighing at 

Full adjustable

Landscape or Portriat 


MeanWell transformers, best in the market and sold here in Australia with 3 year warranty.


If local we can arrange installation.

Very easy to install for any Handy man with basic tools required.

We offer installtion guide and happy to chat to your installer on the process.


You will find our prices one of the best in the market as we manufacture ourselves.

We do offer special discounts from time to time.

If your on a budget or like some arrangement to be made, please let us know as we  have worked out deals with up to 50% off.

Have a Different Question?

Email us anytime


Better Care means happy customer

24/7 service. Same Day shipments.